Due to the recent flooding in Fiordland we're no longer taking bookings for the remainder of this season (up until the the end of April 2020). We are however happy to take bookings for next season which operates beween October 2020 and April 2021. If you currently have a confirmed booking for this season (up until April 2020) our customer service team will be in touch with you over the coming week. Please call our team on 0800 832 226 if you have any questions.
Personal information is any piece of information that relates to a living individual (natural person) who can be identified, directly or indirectly. For the purposes of the Act, the “Data Controller” in respect of your personal information is Ngāi Tahu Tourism.
We will collect the personal information you provide us and we may also collect personal information online from your computer, mobile or other device.
Ngāi Tahu Tourism operates the website hollyfordtrack.com. As part of our operations we may gather certain types of information about the users of our sites:
We have collected this information in order to provide the best possible service to you while you are visiting our sites. To this end we may use the information that you provide for the following purposes:
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. We reserve the right, however, to deny or limit access or amendments to your personal information where we are entitled by law to do so. To make a request or to find out more about how to do this, please contact us at:
Data Protection Officer
Ngāi Tahu Tourism
PO Box 3075
Christchurch, New Zealand
We take all reasonable steps with our physical, technical, organisational and electronic security to protect your personal information against loss, damage, misuse, unauthorized access, erroneous disclosure, alteration, or destruction. As part of our security measures, we use secure servers and industry standard data encryption for transmission of personal information on Ngāi Tahu Tourism websites, for example when you pay by credit card online. Known as TLS (Transport Layer Security) or SSL (Secure Sockets Layer) protocol, you can check this is active by looking for the padlock symbol on many browsers. TLS allows a secure connection between your internet browser and our internet server, using a private (or secret) key to encrypt the information. You are responsible for ensuring the security of the personal information held on your computer, mobile or other device.
The Ngāi Tahu Tourism websites provide links to other websites for your ease and convenience. These websites may have different security standards and privacy policies. We recommend that you read the privacy policies for these websites before deciding whether to divulge information to these websites. We are not responsible for the information you choose to divulge to these websites.